Privacy Policy

Last Updated: 25/03/25

Effective: 25/03/25

Introduction

Welcome to VRAVE! This Privacy Policy explains how the VRAVE Discord Bot ("Bot") collects, uses, stores, and protects your personal information when you use our services. By using the Bot, you consent to the practices described in this policy.

1. Information We Collect

In order to provide you with the best possible service, VRAVE collects various types of information:

1.1 User Information

Including your Discord User ID, username, display name, and Icon URLs, which allows VRAVE to interact with users individually and provide customized experiences.

1.2 Message Data

While we do not store message content permanently, we may temporarily process message data to execute commands and enhance service features.

1.3 Server Information

This includes server IDs, channel IDs, and role data, necessary for maintaining bot functionalities within your server.

1.4 Interaction Logs

Records of interactions with VRAVE features and commands to improve bot performance and resolve issues effectively.

1.5 Additional Data

For hosts, we may request and retain VRChat user links. Please be aware that this information is provided by the users.

Note: We do not collect email addresses or other sensitive personal data.

2. How We Use Your Information

VRAVE uses the collected information for several purposes:

• Service Provision: To operate, maintain, and provide you with the features and functionalities of the bot.
• Performance Improvement: To analyze usage patterns and performance data to refine and improve our services.
• User Support: To assist you with any issues, inquiries, or complaints concerning VRAVE and its operations.
• Security Enhancements: To monitor and address security and operational concerns, ensuring the safety and stability of the bot.

3. Data Security

VRAVE implements security measures to protect your data from unauthorized access, disclosure, or damage. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

VRAVE does not currently sell or share your data with third parties, except as required by law or for providing our service. Future changes in this practice will be communicated clearly.

5. Your Rights

You have certain rights regarding your personal data, including:

• Access: Request access to your personal data stored by the Bot.
• Correction: Request that any inaccurate or incomplete information be corrected.
• Deletion: Request the deletion of your personal data when it is no longer needed for the purposes for which it was collected. To exercise these rights, please contact us at support@vrave.app.

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Discord server. Your continued use of the Bot after any changes constitutes acceptance of the updated policy.

7. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at legal@vrave.app